| Component | Details | |-----------|---------| | Autodata Version | [e.g., 2018, 2020, 2021, Online/Offline] | | Dongle Type | USB hardware key (Sentinel/HASP) | | Operating System | [e.g., Windows 10 Pro 22H2] | | PC Make/Model | [e.g., Dell OptiPlex 3060] | | Recent Changes | [e.g., new hard drive, motherboard replacement, BIOS update, Windows reinstall] |

The error "Hardware information does not match with your dongle" in Autodata typically occurs because the software's license or sentinel driver cannot verify the hardware ID (HWID) of your current machine . This is common after hardware changes, Windows updates, or improper driver installation.

: If you also see "Runtime error 217," open Command Prompt as Administrator and run regsvr32 ChilkatCrypt2.dll from the Autodata directory. Virtual Machines

If you recently updated to Windows 10 or 11, the dongle software may be too old for the new OS architecture. Right-click the Autodata shortcut. Select > Compatibility .

Autodata uses hardware-bound licensing to prevent software piracy. When the software launches, it checks specific hardware identifiers on your computer and compares them against the cryptographic signatures inside the dongle. The validation process fails when:

Windows frequently puts USB ports to sleep to save power, which instantly breaks the connection to security keys.

Fixing the "Hardware Information Does Not Match With Your Dongle" Error in Autodata

This error rarely appears without reason. Below are the most frequent triggers.

Which was impossible. She had built this machine. She had initialized this dongle six years ago.