stands for Computer-Aided Dispatch . It is the core software platform used by emergency telecommunicators to log incoming 911 calls, prioritize incidents, and assign field units.
Historically, emergency dispatch centers operated in distinct data silos. If a major vehicle accident occurred near a county line, dispatchers from neighboring towns would have to manually relay information over phone lines. Tolland County disrupted this outdated model by transitioning to a hosted, multi-jurisdictional CAD environment.
: It provides "view-only" access to incident information, unit statuses, and call logs for emergency service organizations. : It is used by the twenty-four emergency service organizations
### The Role of CAD View in Tolland County’s Emergency Infrastructure cad view tolland county 911
CAD connects with Enhanced 911 (E911) and Record Management Systems (RMS) to automatically log phone numbers, addresses, and call types.
The system is explicitly locked behind a secure Tyler Account single sign-on (SSO) prompt.
First responders in the field can receive information through Mobile Data Terminals (MDTs) directly from the CAD system, ensuring they know the details of a scene before they arrive. stands for Computer-Aided Dispatch
While a public "CAD view" isn't available, the system's capabilities directly benefit residents and first responders in tangible ways:
: Departments can obtain precise dispatch, en-route, and arrival times for their calls.
Authorized emergency responders can typically access the portal via: If a major vehicle accident occurred near a
The for Tolland County Emergency Services (Station TN) is a specialized digital dashboard used by emergency responders and dispatchers to monitor active incidents in real-time. This system is part of a regional shared Enterprise CAD solution from Tyler Technologies, serving 17 towns and 24 emergency organizations. Accessing the CAD View
This multi-jurisdictional architecture delivers several distinct advantages:
The CAD infrastructure at Tolland County includes several "state-of-the-art" components that feed into the CAD View interface: Tolland County Mutual Aid Fire Service
Allowing callers to stream video directly to the CAD interface, giving dispatchers eyes on the scene before help arrives.