Ensure the file is up-to-date. If not, import the latest KGV directly or manually.
If you continue to experience failures, you can gather the raw log outputs by running the CLI command magctl service logs -r downstream-image-service to pinpoint the specific network drops. Share public link
: Cisco uses cloud framework integrations to handle secure localized downloads. Sporadic communication issues between backend token authorization systems disrupt downstream metadata tracking parameters ( trans-id ). Ensure the file is up-to-date
If you need to perform an upgrade immediately and cannot wait to resolve the metadata issue, download the required software image manually from the Cisco Software Download page and import it into the Image Repository . 2. Update the Trustpool Bundle
: Make sure your system and the specific tool or software you're using are correctly configured. This includes checking the software version, ensuring any necessary licenses are active, and confirming that the tool supports the function you're trying to perform. Share public link : Cisco uses cloud framework
: The system marks automated compliance checks as "Error" or "Failed" because it cannot cross-reference local images against the vendor's cloud ledger.
The error is a known issue typically encountered in Cisco Catalyst Center ensuring any necessary licenses are active
Troubleshooting NCSW10301: Unable to download the image from cisco.com : invalid metadata trans-id