Look at your Windows Taskbar and click on the . Open the Settings or Preferences menu.
Delete the file:
: After applying the fix, be cautious when re-enabling Steam Cloud Sync. If the cloud still holds a corrupted version of your profile, it may re-download it, causing the error to reappear. If this happens, keep Steam Cloud disabled for this game and rely on your local backup. A good precaution is to first back up your new, working save folder before reactivating the cloud.
The solutions above are tailored for PC. The primary cause is often a corrupt profile.dat file, making the main solution the most effective. Always remember to create a manual backup of your entire Documents\Shadow of the Tomb Raider folder periodically.
If the cloud backup is corrupted, it will continuously overwrite your healthy local files. Open your game launcher settings. shadow of the tomb raider failed to load profile
By following the steps in this guide—from the initial backup and primary fix to verifying game files and checking system settings—you have a high chance of retrieving your save progress. If all else fails, reinstalling the game serves as a final, clean-start option. Now, go back to the jungle and finish what you started!
: Turn Steam Cloud back on. When prompted about a sync conflict, choose to Upload Local Files to the Cloud . 2. Epic Games Launcher Cache Fix
Before deleting anything, right-click on the numbered folder (or the entire Shadow of the Tomb Raider folder) and select Copy . Paste it somewhere safe, like your Desktop. This backup ensures you have a safety net and can restore your progress if needed.
Scroll down to and click Manage Controlled Folder Access . Look at your Windows Taskbar and click on the
Here’s a step-by-step guide to troubleshoot the error in Shadow of the Tomb Raider .
The "Shadow of the Tomb Raider failed to load profile" error can occur due to a variety of reasons, including:
C:\Users\[Your Username]\Documents\Shadow of the Tomb Raider\
Right-click on the executable file ( SOTTR.exe ). Select Properties . Go to the Compatibility tab. Check the box next to Run this program as an administrator . Click Apply and then OK . 2. Verify Integrity of Game Files If the cloud still holds a corrupted version
Wait for Steam to scan and re-download any missing or broken data. Open the Epic Games Launcher and go to your Library .
: This version is known for persistent sync issues; if possible, disable cloud saves in the launcher settings before relaunching.
Open Documents\Shadow of the Tomb Raider\ \ . Delete: Find profile.dat and delete it.