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The term "ezesco" is commonly associated with the move towards digitizing services (e-Vouchers, e-Payments) or third-party apps used to manage ZESCO tokens.

These services generally work across all major mobile networks in Zambia, ensuring inclusivity. How to Buy Units via USSD (*3600#) To utilize the Ezesco service: Dial on your mobile phone. Follow the prompts to enter your meter number.

Once you have the 20-digit code, you must load it into the physical meter box inside your house.

Most Zambian banks (Stanbic, ZANACO, ABSA, Indo Zambia) have a "Utility" section.

When people type “ezesco,” they are almost always looking for the .

Customers can purchase units from the comfort of their homes, eliminating the need to wait in long queues at service centers.

If the transaction was successful, you can retrieve your token by checking the ZESCO App or using the *3600# service.

The digitization of ZESCO's services has significantly enhanced operational efficiency. By providing 24/7 access to account management, the utility has reduced the congestion at physical customer care centers and improved transparency in fault tracking. This "digital culture" is part of a broader strategic plan to optimize business performance and position Zambia as a regional hub for power trading.