Keep holding the button, then release the Stop/Reset button.
A popup window warns that the "Ink absorber is almost full" or "Support Code: 5B00." What is Canon Service Tool ST5510?
Canon service tool version 5510 or higher - PrinterKnowledge 26 Sept 2023 —
G1000, G2000, G3000, G4000, G5000, G6000, and their variants. IB-Series: IB4000, IB4100 series. Free Download Canon Resetter Service Tool St 5510
Click the button next to Counter Value (%) . It should register as 0. Close the Service Tool application.
Using the Service Tool requires precision. Before resetting the counter, you are strongly encouraged to physically check and replace the waste ink pads if possible. Resetting the counter without addressing the physical ink will eventually lead to a messy overflow. For the procedure itself, you generally need to place the printer in "Service Mode," where the tool can access the EEPROM. A standard method involves a sequence of button presses to bypass the standard user mode, then using the software to reset the waste ink count. If you are not comfortable with this procedure, you should not perform it yourself.
Canon programs a digital counter inside the printer’s firmware. This counter estimates how much ink the pads have absorbed. Keep holding the button, then release the Stop/Reset button
Supports updated G-series (G5000, G6000, etc.) and TS-series (TS700, etc.) printers.
Always look up a teardown guide for your specific Canon model to wash out the ink sponges under warm water, dry them completely, and reinstall them alongside your software reset.
After some research, John stumbled upon the Canon Resetter Service Tool ST-5510. The tool promised to reset the printer's ink absorber and get it working again. However, the official Canon website required a password to access the tool, and John wasn't willing to pay for it. IB-Series: IB4000, IB4100 series
: Initiates a more powerful cleaning cycle than the standard driver allows.
Allows you to read, dump, and save the printer's internal chip data.
The "Free Download Canon Resetter Service Tool St 5510" is a third-party maintenance utility designed to communicate directly with your printer's firmware. It resets this counter back to zero, clearing the error and bringing your device back to life.