Typically come with a 1-year to 3-year limited hardware warranty.

If online lookup fails or you need clarification, contact their India team directly.

A remote engineer will guide you through basic troubleshooting to rule out software driver issues.

Your original point of purchase is a valuable resource. The authorized partner or reseller who sold you the scanner can often assist in verifying your warranty status. They have access to sales and registration records that can confirm your coverage.

Make it a habit to check your warranty status every six months. Keep a soft copy of your invoice and warranty certificate in a dedicated cloud folder. If your scanner is out of warranty, weigh the cost of an Extended Service Agreement against the potential repair bill – in most cases, the ESA pays for itself after a single feeder failure.

: Ensure you have your Proof of Purchase (invoice) ready, as it is often required to validate the start date of your warranty period. Contact Us - Kodak Alaris