Sc673-10 Ricoh Error Site

When moving the printer across office floors, do so gently to prevent internal ribbon cables from unseating.

The SC673-10 error on Ricoh copiers/printers indicates a scanner communication or CCD (charge-coupled device) read issue — the scanner unit is failing to communicate properly with the main controller or the scanner sensor is producing invalid data.

Are you comfortable to check internal cables? sc673-10 ricoh error

Ricoh’s SC (Service Call) codes are designed to protect the machine from further damage. An SC code halts operation and requires a technician-level intervention.

The error is rarely a false alarm. It almost always points to a physical connection issue or a dying hard drive. When moving the printer across office floors, do

Fluctuations during the boot sequence preventing the hardware from initializing correctly. Recommended Troubleshooting Steps If you encounter this error, follow these steps in order: Perform a Hard Reset: Turn off the main power switch.

A malfunctioning controller board can prevent stable communication. Ricoh’s SC (Service Call) codes are designed to

Never turn off the machine using the main power switch while it is processing a job or updating firmware. Always use the “Shutdown” option on the touchscreen when possible, or wait for the hard drive to idle.

A: Officially, only Ricoh authorized dealers have access. However, some independent forums archive older firmware versions (use at your own risk).